College Update
91ÖÆƬ System Upgrade Alerts and FAQs
Check the FAQ for more information
Monday, Aug. 24, 2026
Financial Aid
91ÖÆƬ is on track to disburse financial aid to Fall A and C term students meeting all disbursement criteria by mid-September.
Tuesday, Aug. 18, 2026
Registrar
The last day for adding classes for Fall A and C semesters has been extended to Friday, Aug. 21.
Friday, Aug. 14, 2026
Registrar
Students who have submitted major changes will not see those updates until after the Fall semester has started. Please check back after the first day of classes.
Add/Drop periods have been slightly extended for Fall A and C semesters. The last day to add for both Fall A and C will be Thursday, Aug. 20, and the last day to drop will be Friday, Aug. 21.
Financial Aid
Students can now view their updated eligiblity for financial aid. Please check the financial aid tab of the My91ÖÆƬ Student Portal for more information about your SAP status.
Student Accounts
Students are encouraged to review their account balance on the My91ÖÆƬ portal to ensure all bills are paid before the start of the Fall semester on Monday, Aug. 17.
Friday, Aug. 7, 2026
Student Accounts
91ÖÆƬ is currently running the billing process, and some students’ bills may reflect $0.00 during this time. If your bill shows $0.00 and you have not already paid in full, please check back this afternoon.
Update at 3:35 p.m.: The billing process has completed. Fall billing is updated. Students can pay their Fall semester tuition online, in-person, over the phone or through a Nelnet payment plan.
Thursday, Aug. 6, 2026
Student Accounts
All billing for the upcoming Fall semester has been successfully updated and students are able to pay their tuition in-person, online, over the phone or through a Nelnet payment plan. Please visit the Student Accounts tab on the My91ÖÆƬ portal to start this process.
Registrar
Due to unexpected delays in billing, drop for nonpayment has been moved to Monday, Aug. 17. This means students have from now until end of day Sunday, Aug. 16, to pay their remaining balances in order to secure their classes. Students with sufficient pending financial aid will not be dropped.
Financial Aid
The college has worked hard to manually fix the data errors in student records for the summer semester and has updated aid offers to reflect each student’s final enrollment status.
Our financial aid department has now moved forward with largescale automated disbursements for Summer. Funds will be processed by our refund provider, NelNet, over the course of a few business days.
The Financial Aid team is still working through some complex records from the Summer semester (with less than 300 remaining).
Thursday, July 30, 2026
Financial Aid
91ÖÆƬ successfully updated financial aid offers for a majority of Summer students on Wednesday, July 29, and is now moving forward with the disbursement process. The remaining steps of the process are anticipated to take place over the next four business days, at which point funds for eligible students will be transmitted to 91ÖÆƬ’s refund provider, Nelnet. You can access Nelnet through the Student Accounts tab on the My91ÖÆƬ portal to review your refund preferences.
The Financial Aid department will continue to manually review and update any remaining aid for summer.
Thursday, July 23, 2026
Financial Aid
91ÖÆƬ is continuing to disburse financial aid to summer students. Once disbursed, it may take up to three business days for the funds to be available through 91ÖÆƬ’s refund provider, Nelnet. You can access Nelnet through the Student Accounts tab on the My91ÖÆƬ portal.
As of July 22, 26-27 aid offers are now visible to students in their Financial Aid dashboards, accessible through the My91ÖÆƬ portal.
Thursday, July 16, 2026
Financial Aid
As of July 16, the 91ÖÆƬ Financial Aid department has disbursed $1.68 million to summer enrolled students.
The Financial Aid department has completed disbursement for standard students in Summer A term only, and is now in the process of disbursing to students in Summer B, C and mixed terms over the next several weeks, followed by Summer students with highly complex records. Inaccuracies with student records are still being corrected; we thank you for patience as we work diligently to fix the issues in the system so that we can disburse the correct amount of aid for all students.
Please note that, once disbursed, it may take up to three business days for the funds to be available through 91ÖÆƬ’s refund provider, Nelnet. You can access Nelnet through the Student Accounts tab on the My91ÖÆƬ portal.
Student Accounts
All billing for summer B students is now fully corrected and accurate. Fall bills are still being calculated. Fall billing is anticipated to open by the end of July.
Friday, July 10, 2026
Financial Aid
91ÖÆƬ is currently in the process of disbursing financial aid. Please note that there are still delays in disbursement as we work to ensure all student records are fully accurate prior to awarding aid. The following indicates the anticipated order of aid processing:
- Summer A term only students – Completed as of July 9
- Summer C and mixed term students – In progress as of July 10
- Summer B term only students – TBD
- Summer A, C or B term students with holds such as Satisfactory Academic Progress (SAP) warnings or unconventional records – TBD
Aid disbursement may be released in separate, staggered batches based on aid type (scholarships, Bright Futures, grants, loans, etc.). Notifications will be sent from NelNet to Patriots Mail every time a refund is available.
Thursday, July 9, 2026
Financial Aid
We are working to correct inaccuracies found in student records in order to properly disburse aid. Expert software technicians are on campus and online with our team every day, and we have had great progress in updating these records and have taken positive steps toward resolution.
The Financial Aid department has started the process of disbursing some funds to students, dependent on a variety of factors such as source of funding. Because aid is coming from multiple sources (like federal, state, and local grants or loans), aid is being released in separate, staggered batches rather than all at once, and there is still no definite timeline for full disbursement.
We appreciate your patience and will notify you via Patriots Mail when your funds are disbursed, including information regarding whether your aid package has been completely disbursed or is still pending other funding sources.
Please know that the 91ÖÆƬ Patriot Fund application is available to any student having emergency financial need. It is located on the Help tab and the Student Accounts tab on the My91ÖÆƬ Portal.
Summer B students eligible for financial aid can pick up their school supply kits at the Ocala Campus from 9 a.m. to 3 p.m. The temporary station will be located outside Building 36 on July 9, and inside Building 1, room 102 or 107, from July 13–16. All other students can either choose to wait until 91ÖÆƬ’s new bookstore, BibliU, opens on July 27 or purchase supplies from other retailers. Scantrons needed for exams will be provided by your instructor.
Billing
The College of Central Florida is working diligently to update the data in order to finalize billing as soon as possible.
Summer B students can expect their billing information to be updated within the next week. Please keep an eye on your Patriots Mail for the most up-to-date information. Fall semester students will be notified when billing has opened, and payment plans for this semester have been extended. Students now have until July 20 (extended from July 9) to secure the initial down payment option for their payment plans.
Wednesday, June 17, 2026
The College of Central Florida is working hard to integrate a newly installed student information software system. Despite our best efforts, financial aid disbursements have been delayed by a series of technical setbacks related to the integration of the new system.
What is the cause of the issues?
After launching 91ÖÆƬ’s new technology system, we have identified some inaccuracies in student records. In order to legally disburse financial aid, we must first correct and verify these student records, which are used to determine financial aid offers.
What is 91ÖÆƬ doing about it?
We are addressing these technical issues with great urgency and are in the process of manually verifying all affected student records to ensure aid offers are correct before disbursement. Because of the complexity of the process, exact payment dates are not available at this time and estimated financial aid on student’s Financial Aid Dashboard may not be accurate. We are working to ensure all students receive the funds they are eligible for. We understand the impact this has on our students and have reallocated staff and contracted additional outside technical support to complete the distribution as soon as possible.
If students have an emergency financial need, they are encouraged to apply to the 91ÖÆƬ Patriot Fund, which is located on the Help tab and the Student Accounts tab on the My91ÖÆƬ Portal.
Tuesday, June 2, 2026
Due to 91ÖÆƬ’s new IT system, disbursement of Summer financial aid is delayed. We recognize that this delay may place a burden on students relying on those funds. For information about student resources including emergency funds, the Patriot Pantry, and the Clothes Closet, please visit the My91ÖÆƬ portal and click on the Help tab.
Please note that the information displayed on the Financial Aid Dashboard of the My91ÖÆƬ Financial Aid tab may not be accurate at this time, but we are working diligently to update the data in order to disburse funds as soon as possible. Once more information becomes available, we will provide updates on the My91ÖÆƬ portal.
Friday, April 17, 2026
Financial aid for the Spring semester is currently being disbursed, and 90% of funds have already been sent to students. Please continue to be patient as we complete the remaining spring disbursements in the coming weeks. Students can check the status of their aid in the Financial Aid tab of the My91ÖÆƬ Portal. Thank you for your patience and understanding as we work to make your student experience easier.
Friday, March 13, 2026
Because of planned system updates, some students are experiencing an unexpected delay in receiving student aid funds from loans, scholarships and grants. We regret the disruption our system transition has caused and are committed to ensuring students receive 100% of the federal financial aid they qualified for. Our team is working hard to resolve this issue and we expect all eligible financial aid to be disbursed by mid-April. Please rest assured this delay will not impact your enrollment in courses. For information about student resources including emergency funds, the Patriot Pantry, and the Patriot Closet, please visit the Help tab in your My91ÖÆƬ Student Portal.
Friday, March 6, 2026
Most student services are now live including class registration, the admission’s applications, the graduation application and more.
Monday, March 2, 2026
The College of Central Florida is experiencing a short delay in its system upgrades. When the updated student services go live, we will notify current students via email.
Thursday, Feb. 5, 2026
The College of Central Florida’s system upgrade begins today and will continue through to March 1. Services will have alternate processes during this time.
Monday, Jan. 12, 2026
The College of Central Florida is in the process of planned system upgrades, and almost all services will have alternative processes during Feb. 5 – March 1. These upgrades will support better online services, simplified processes and improved access to academic and financial information. Services will resume March 2.
We appreciate your patience as we work to improve your experience.
Frequently Asked Questions
91ÖÆƬ is working hard to integrate its new systems, but despite our best efforts some students are experiencing delays in their services. We are committed to supporting all students during this time. This FAQ is sectioned by department; please select the applicable area below:
Jump to: Admissions | Advising | Financial Aid | Registrar/Graduation | Student Accounts
Admissions
When will my application be processed?
Applications are being processed in the order in which they were received. Currently, there is a 2 week waiting period for processing. Once your application has been processed, you will receive an email with next steps.
Can I still schedule a campus tour?
Yes, join us at any of our campus locations for a tour! You can see available dates and times at www.91ÖÆƬ.edu/Tour.
Advising
Can I still meet with my adviser?
Yes, advising appointments are available. Please use your advisor’s Calendly link, located in Canvas, to schedule an appointment. You may also email your advisor directly. You can find your advisor’s email on the My91ÖÆƬ Student Portal under the Academics tab.
Can I make changes to my academic pathway?
Yes. Schedule an appointment with your academic advisor to ensure the correct pathway is applied to your student record.
Financial Aid
Why is financial aid delayed?
We have identified some inaccuracies in student records and because of that we encountered multiple unexpected challenges with disbursing aid for the Summer 2026 term. The college has made significant progress resolving the implementation issues and has reassigned staff and contracted with expert software techs to get the issues resolved more quickly and accurately. Moving forward, we anticipate that the new system will streamline the student experience. We are actively working to resolve the issues with financial aid but do not have a clear timeline for full disbursement yet.
When will I be able to get my financial aid?
We have been working through transitioning to a new technology system and as a result, financial aid disbursements for the Summer 2026 term are following a different timeline than usual. If a student has aid from multiple funding sources, such as federal, state and local grants, scholarships or loans, it is possible that aid will be received in multiple deposits at different times.
Financial aid is expected to be disbursed to students registered only for Summer A or C term first, then to students registered for Summer B term. Financial Aid is expected to be disbursed in this order:
- Institutional grants and scholarships; 91ÖÆƬ Foundation scholarships; State scholarships and grants, including Florida Bright Futures
- Loans
- Pell grants
Our top priority is ensuring that every student is granted the full amount of financial aid money they’re entitled to as quickly as we can.
How does the college receive financial aid funds to give to students?
The college does not receive any funds for grants or loans until the moment just before it is transferred to NelNet for disbursement. The amount the college receives depends on student eligibility and that eligibility is currently being handled manually until the new system inaccuracies are completely resolved.
It’s important to review and approve each student file before applying aid to ensure students are not under-awarded or over-awarded, which could result in having to pay back funds. This is an extremely rare occurrence and it is not expected to happen since we are taking care to check each student’s eligibility.
What other options are available to me as a student for financial assistance?
We recognize that this delay may place a burden on students relying on those funds and have developed a list of available financial resources, such as our Patriot Pantry and Patriot Fund, at 91ÖÆƬ.edu/FinanceHelp. You can also find resources on the My91ÖÆƬ Student Portal under the Help tab.
If you will be late on July rent, you can request a letter from 91ÖÆƬ to your landlord explaining the situation and requesting an extension on payment by emailing the Dean of Student Services department via viatork@cf.edu.
Will the delay in aid affect my enrollment?
Your class enrollment will not be affected and you will be able to register for classes without issue. Nobody with pending financial aid will be dropped from any 91ÖÆƬ courses.
How can I get my books?
91ÖÆƬ has switched bookstore vendors from Barnes & Nobles to BibliU. The new bookstore offers a streamlined, all-inclusive coursework service called My91ÖÆƬ Books that provides easy access to all assigned digital materials on day one for eligible classes.
Students can find their eligible course materials by clicking on their class in Canvas and selecting the “My91ÖÆƬ Books” link on the left-hand side. .
For more information about 91ÖÆƬ’s new bookstore provider, visit our FAQ page.
91ÖÆƬ has reopened its bookstore with BibliU for in-person service. The new bookstore, located in Building 36 on the Ocala Campus, is open 8 a.m.-4 p.m. Monday-Thursday and 9 a.m.-2 p.m. on Fridays.
Registrar/Graduation
Can I register for Fall 2026 yet?
Yes. Fall registration is open. You can self-register on the My91ÖÆƬ portal under the Enrollment tab or attend an upcoming Rapid Registration event.
When will I receive my requested transcript?
Transcript requests are being handled in the order they have arrived. Please be patient with us as we work through the backlog. You can check the status of your request on . If you have an urgent transcript need, please email transcripts@cf.edu.
When will I receive my diploma?
Official diplomas and certificates have been posted for delivery for graduates from the May 2026 commencement and can expect to receive their diplomas in the mail to the current address on file.
Student Accounts
How will I receive refunds?
91ÖÆƬ is moving refund services from BankMobile to Nelnet. If you are eligible for a refund, you will need to set up an account in Nelnet and select a refund method. If you do not update your refund preference, your refund will be mailed as a paper check.
Visit 91ÖÆƬ.edu/StudentAccounts or the Student Accounts tab on the My91ÖÆƬ Student Portal for instructions on setting up your Nelnet account. If you already have a Nelnet account, no further action is needed.
How do I know I’m eligible for a refund?
Students can view their refund status in the Student Accounts tab of the My91ÖÆƬ Portal. If you are eligible for a refund, you will receive a notification from noreply-refunds@nelnet.net.
Is my bill accurate?
Current billing information is accurate at this time.